Leading brands trust Nok to power their reverse supply chain from start to finish
The Full-Service Recommerce Partner
Nok powers returns, reverse logistics, and multi-channel resale across D2C and B2B channels
With Nok, returns have become an integral part of our business and brand initiatives. Nok does such a great job managing our reverse logistics, as well as helping our team strategize and execute the most optimal channels for getting value from those returned goods and assets. I'd highly recommend other brands consider Nok for their recommerce strategies.
Transforming Returns Into Opportunities
Nok is driving circularity for brands through its interconnected suite of technology, facilities, and services
Brand-First Approach
Nok’s brand-first approach to the reverse supply chain allows for tailored workflows, optimized reverse logistics processes, and customized resale strategies to best serve each company’s unique needs and goals.
Returns Management System (RMS)
Nok’s RMS encapsulates the disposition and recommerce processes throughout the returns life cycle. Enable a cohesive and transparent end-to-end workflow for your reverse logistics, including inspections, grading, refurbishment, repackaging, and fulfillment.
Multi-Channel Resale
Need channels out-of-the-box? Choose from 20+ of Nok’s own resale channels (marketplaces, flash sales, etc.) or add your own! Nok maximizes returns recovery and revenue by capturing new profits through multiple channels of resale, customized to each client’s preferences. Our pricing algorithm + listing strategies avoids cannibalization and guarantees incremental revenue growth and retention.
D2C Branded Resale
Utilize Nok’s D2C branded resale tools that retain true-to-brand listings and brand integrity across product lines. Everything from the buildout, management, product fulfillment, and dynamic pricing optimization is powered by Nok.
Flexible Facility Options
Nok’s modular approach allows for full usage of the entire Nok operating system or a plug and play approach to layer into existing systems. You can utilize Nok’s nationwide network of owned and operated specialized facilities for greater control of movement and handling of products. Or you can layer Nok into existing systems to fill the gaps, power data cohesion, and unlock deeper transparency across your own facilities and operations.
Alternative Recovery
Nok ensures the appropriate handling of non saleable items with a 100% guarantee that no products or materials handled by Nok will ever reach the landfill - we deploy alternative recovery channels including donations, recycling, repurposing, and more. This ensures a positive environmental impact across the entire product life cycle.
Actionable Visibility
Nok provides real-time and full lifecycle analytics data & insights to help with better decision-making across the reverse supply chain
Real-time visibility of returns, refurb, and resale data all in one place
Full visibility of returns receipts with exception & defect reporting
Detailed refurbishing data with failure points captured to identify product design issues
Granular shipment, inventory, and sell-through data for throughput management
Real-time visibility of returns, refurb, and resale data all in one place
Full visibility of returns receipts with exception & defect reporting
Detailed refurbishing data with failure points captured to identify product design issues
Granular shipment, inventory, and sell-through data for throughput management
Take the next step in your circular journey
Chat with the Nok team to explore how we can help you revitalize your circular strategies with streamlined returns processing and handling, maximized resale revenues, and a cleaner contribution to the circular economy.
Hear what our clients have to say
Nok proved to be the ideal partner for scaling revenue through returned and excess merchandise. It was fast and straightforward to onboard with Nok since they were able to provide a customized solution for our particular circular strategies. As a result, Nok helped us to scale our sellable returns by 30% and double our revenue on each unit.
By repurposing and recirculating returned items, we can reduce waste, make our products more accessible, and recover a substantial amount of lost revenue. Together with Nok, we can now thoroughly inspect, restore, and recirculate returned products, ensuring that each item meets Espresso's high standards for quality and integrity.
With Nok, returns have become an integral part of our business and brand initiatives. Nok does such a great job managing our reverse logistics, as well as helping our team strategize and execute the most optimal channels for getting value from those returned goods and assets. I'd highly recommend other brands consider Nok for their recommerce strategies.
We Support a Collaborative Supply Chain
We work with stakeholders across the circular economy to promote a collaborative approach to sustainability across the supply chain. Our modular approach to circularity allows for welcomed partnerships and seamless integrations.
